Privacy Policy

New Life Medical Addiction Services Privacy Policy

This Privacy Policy describes how New Life Medical Addiction Services (“New Life”), also known as New Life Medical Detoxification, LLC,  located at 773 Route 70 East, Suite E-100, Marlton, New Jersey 08053, collects, uses and shares information about you and the choices that are available to you with respect to our handling of your data.  This policy applies to information we collect when you interact with us online (e.g., through our website or other online products and services) or offline (e.g., when you come to one of our facilities) or otherwise interact with us as described below.  Our online and offline services and interactions with you are collectively referred to as “Services” in this Privacy Policy.

We may change this Privacy Policy from time to time.  If we make changes, we will notify you accordingly.  In some cases, we may provide you with additional notices, such as adding a statement to the homepages of our websites or sending you an email notification.  We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the choices available to you.

THIS NOTICE DESCRIBES HOW MEDICAL AND DRUG AND ALCOHOL RELATED INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GAIN ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY.

Health Care Information:

Information regarding your health care, including payment for health care, is protected by two federal laws:  The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) 42 U.S.C. & 1320d et seq., 45 C.F.R. Parts 160 & 164, and the Confidentiality Law, 42 U.S.C. & 290dd-2, 42 C.F.R. Part 2.  Under these laws, New Life may not say to a person outside New Life that you attend the program, nor may New Life disclose any information except as permitted by federal law.

New Life must obtain your written consent before it can disclose specific information about you in connection with our payment process.   For example, New Life must obtain your written consent before it can disclose information to your health insurer in order to be paid for our services.  Generally, you must also sign a written consent before New Life can share information for treatment purposes or for health care operations.  However, federal law permits New Life to disclose information without your written permission:

  • Pursuant to an agreement with a Qualified Service Organization;
  • For research, audit or evaluations;
  • To report crime committed on New Life premises or against New Life personnel;
  • To medical personnel in a medical emergency;
  • To appropriate authorities to report suspected child abuse or neglect;
  • As allowed by court order.

For example, New Life can disclose information without your consent to obtain legal or financial services, or to another medical facility to provide health care to you, as long as there is a Qualified Service Organization Agreement in place.

Before New Life can use or disclose any information about your health in a manner which is not described above, it must obtain your specific written consent allowing it to make the disclosure.  Any such written consent may be revoked by you in writing.

Your Rights:

Under HIPAA you have the right to request restrictions on certain uses and disclosures of your health information.  New Life is not required to agree to any restrictions you request, but if it does agree then it is bound by that agreement and may not use or disclose any information which you have restricted except as necessary in a medical emergency.  You have the right to request that we communicate with you by alternative means or at an alternative location.  New Life will accommodate such requests that are reasonable.  Under HIPAA you also have the right to inspect and copy your own health information maintained by New Life, except to the extent that the information contains psychotherapy notes or information compiled for use in a civil, criminal or administrative proceeding or in other limited circumstances.  Under HIPAA you also have the right, with some exceptions, to amend health care information maintained in New Life records, and to request and receive an accounting of disclosures of your health-related information made by New Life during the six (6) years prior to your request.  You also have the right to receive a paper copy of this notice.

New Life Medical Addiction Services’ Duties:

New Life is required by law to maintain the privacy of your health information and to provide you with the notice of its legal duties and privacy practices with respect to your health information.  New Life is required  by law to abide by the terms of this notice.  New Life reserves the right to change the terms of this notice and to make new notice provisions effective for all protected health information it maintains.

Complaints and Reporting Violations:

You may file a complaint with New Life and the Secretary of the United States Department of Health and Human Services if you believe that your privacy rights have been violated under HIPAA.

Violation of the Confidentiality Law by a program is a crime.  Suspected violations of the Confidentiality Law may be reported to the United States Attorney in the district where the violation occurs.

Contact:

For Further information contact our HIPAA Privacy/Compliance Officer at 856-942-3700

 New Life Website Privacy Notice:

This privacy notice discloses the privacy practices for (www.newlifecenters.com).  This privacy notice applies solely to information collected by this website.  It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use and Sharing:

We are the sole owners of the information collected on this site.  We only have access to collect information that you voluntarily give us via email or other direct contact from you.  We will not sell or assign this information to anyone.

We will use your information to respond to you regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about our organization, new products or services, or changes to this privacy poicy.

Information We Collect Automatically:

We automatically collect certain information about you when you access or use our Services, including:

  • Log Information: We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites.
  • Device Information: We collect information about the device you use to access our online Services, including the hardware model and operating system and version.
  • Information Collected by Cookies and Similar Tracking Technologies: We use cookies, web beacons and similar tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior.  We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.  For more information about how we use cookies, please see our cookie policy below.

Information We Collect From Our Partners and Other Sources:

We may obtain information about you from other sources and combine that with information we collect about you.  For example, we collect information from the local postal services’ national change of address databases to verify and update mailing addresses.  If you interact with us on social media, we will also collect information about those interactions.

Use of Information:

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Services;
  • Respond to your comments, questions and requests;
  • Communicate with you and provide news and information we think will be of interest to you (for information about how to manage these communications, please see Your Choices);
  • Manage your online account(s) and send your technical notices, updates, security alerts and support and administrative messages;
  • Personalize your online experience and provide advertisements, content or features that match your profile and interests;
  • Monitor and analyze trends, usage and activities;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect our and others’ rights and properties;
  • Carry out any other purpose readily apparent to you or described to you at the time the information is collected.

Sharing of Information:

 We may share information about you as follows:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process or as otherwise required by any applicable law, rule or regulation;
  • If we believe your actions are consistent with our user agreements or policies or to protect the rights, property and safely of us or any third party;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company;
  • With your consent or at your direction.

Advertising and Other Tracking Technologies:

We engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services.  These entities may use cookies, web beacons and other technologies to collect information about your use of our websites, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.  This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our websites and other websites and better understand your online activity.

We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.  For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit:  http://www.networkadvertising.org/managing/optout.asp and www.aboutads.info/choices.

Data Retention:

Our retention periods for personal data are based on our particular business needs and specific legal requirements.  We will retain personal data for as long as may be necessary for processing purpose(s) for which the data was collected and any other reason legally permissible, and its related purpose(s).

Juveniles:

We do not, in providing the Services, knowingly collect personal information from anyone under eighteen (18) years of age.  If you have reason to believe that a juvenile has provided personal data to use via the Services, please contact us, and we will endeavor to delete that information from our databases.

Opting Out of Promotional Communications:

  • To opt out of promotional emails and text messages: Follow the instructions provided in those communications.

Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about our ongoing business relations.

OUR COOKIE POLICY:

Effective:  January 1, 2019

Our Privacy Policy explains how we collect and use information from and about you when you visit our website, or otherwise interact with us.  This policy explains more about how we use cookies and your choices concerning cookies.

What Are Cookies?

Like most websites, we use cookies and similar technologies to remember things about you so that we can provide you with a better experience.

  • Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by the companies (“third-party cookies”).  For example, we partner with third-party analytics providers, like Google, that set cookies when you visit our websites.  This helps us understand how you are using our services so that we can improve them.
  • Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.
  • Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.

Your Choices:

You have a number of options to control or limit how e and our partners use cookies and similar technologies, including for advertising.

  • Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do so, some features of this site might not work as intended.
  • Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies.
  • To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.
  • For information on how our advertising partners allow you to opt out of receiving ads based on your web browsing history, please visit http://optout.aboutads.info/.
  • To opt out of ads on Facebook, Pinterest or Google that are targeted to your interests, use your Facebook, Pinterest or Google Ads

Contact Us:

If you have any questions about our use of cookies, please contact us at privacy@newlifecenters.com or at:

New Life Medical Addictions Services Privacy Director

773 Route 70 East

Suite E-100

Marlton, New Jersey 08053 USA

Security:

We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a  lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline.  Only employees who need the information to perform specific job (for example, billing or customer service) are granted access to personally identifiable information.  Please see our general privacy policy above.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 856-942-3700.

 

Call Now